holaSpirit sends emails to users of your platform:
- Transactional emails like reminding password, roles assignations, etc.
- Non transactional emails like meeting reports, etc.
It’s very important that those emails sent by holaspirit are not getting blocked by your organisation's infrastructure. This page provides details you need about our infrastructure in order to optimize our email deliverability.
From and return-path
All emails from our services are sent with the following email address: "firstname.lastname@example.org".
The return path email is: "email@example.com".
The IP addresses of our 2 email providers are:
- Postmark: https://postmarkapp.com/support/article/800-ips-for-firewalls
- Amazon SES (eu-west-1) https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html
Your email administrator should whitelist these email’s origin servers IP addresses to ensure that our emails are not rejected.
Verifying Email Origin
To prove that emails coming from holaspiritmail.com actually originate from us, holaspirit uses the industry standard technology DomainKeys Identified Mail (DKIM).
Your email administrator should configure your mail host to verify the DKIM record of all holaspirit emails to ensure that you do not accept spoofed emails.
Check also this page: I don't get emails from holaspirit.